Included services & booking information

Included services

Cuisine

  • Rich breakfast buffet with many regional quality products from the Dolomites
  • Served evening menu with fresh, high-quality products, some from our own farm
  • Wine selection with fine wines from local wineries in Sout Tyrol
  • Packed lunches (included if breakfast is not had, otherwise at an additional cost)

Active

  • Insider tips from your hosts
  • Guided hikes and bike tours in the Val Pusteria valley with host Benno
  • Free hiking maps
  • Video-monitored bike room with washing station
  • Accompanied skiing with host Benno
  • Video-monitored ski room with heated ski boot dryer
  • Shuttle service to the slopes
  • E-bike charging station
  • E-bike rental (for a fee)
  • Guided yoga sessions
  • Public running track & fitness room only 100 m away from us (for a fee)

Wellness

  • Spacious, homely wellness area with a view of nature
  • Outdoor-Infinity-Pool
  • Finnish sauna, bio sauna and steam sauna
  • Stimulating sauna infusions
    (2-3 times a week)
  • Two relaxation rooms with a view outside
  • Sunbathing lawn
  • Tea and snack corner
  • Soothing massage treatments from winter 2024/2025

Living & more

  • 25 new and modern suites with box spring bed, loggia, or garden access, wellness bag, refrigerator, and many other extras
  • Free Guest Pass for the use of public transportation throughout South Tyrol
  • Free parking in the underground garage
  • Free Wi-Fi throughout the complex
  • Special experiences such as private candlelit pool, wedding celebrations, etc. (on request and for a free)

Booking information

Deposit

After receiving your written reservation and payment of a deposit of 30% of the overnight price, your booking is considered binding. The deposit can be made by bank transfer.

Bank details

Kahn Touristik GmbH
IBAN: IT34G0830259100000300033154

Bill payment options

Your hotel bill can be settled in cash, by card, or in advance by bank transfer.

Cancellation conditions

According to the Italian consumer protection code, there is no right of cancellation. Nevertheless, we grant you the following cancellation conditions:

  • Up to 30 days before arrival: free cancellation
  • From 30 to 15 days before arrival: retention of the deposit of 30%
  • From 15 to 7 days before arrival: retention of 50% of the total price
  • For cancellations from 7 days before arrival: retention of 90% of the total price
  • In case of early departure or no-show, 100% of the total amount will be charged